Shipping policy

Shipping Policy

Last updated: May 2026

This Shipping Policy explains how shipping works for products featured on the REGENEL website.

1. Product Purchases

The REGENEL website provides official brand and product information. Some products featured on this website may be purchased through third-party marketplaces or external purchase links.

When you place an order through a third-party marketplace or external platform, shipping options, delivery timelines, tracking, shipping fees, and delivery policies are determined by that platform.

2. Direct Orders Through This Website

At this time, REGENEL does not process direct checkout or direct shipping through this website.

If direct checkout becomes available on the REGENEL website in the future, shipping rates, delivery methods, estimated delivery times, and applicable shipping restrictions will be displayed during checkout before purchase.

3. Shipping Questions

For order-specific shipping, tracking, delivery, or carrier questions, please refer to the platform where you placed your order.

For product, ingredient, or general brand questions, you may contact REGENEL Customer Support.

4. Contact Us

REGENEL Customer Support

Email: support@regenelbio.com
Phone: +1 (213) 514-5899

U.S. Office

REGENEL
3680 Wilshire Blvd
Ste P04
Los Angeles, CA 90010
United States